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Browse through our extensive list of free Sales & Marketing magazines, white papers, downloads and podcasts to find the titles that best match your skills; topics include Customer Relationship Management (CRM), call center management, advertising and public relations. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

    
 
 

Social Marketing, Redefined The Death of Organic Reach and the New Customer Data Imperative....

Forrester's Market Overview: Employee and Customer Authentication Solutions Dive into the trends of the frothy authentication market....

A Beginner's Guide to Launching a Customer Experience (CX) Program For line of business managers in operations, marketing, support, and customer service, and any businessperson interested in understanding...

Does Your Content Meet Google's Expectations for Quality? Surely you have heard the trending phrase “content is king.” Now, more than ever, this is a rule to live by....

Promo Marketing Is the leading publication serving the $15.6 billion promotional products industry....

4 Common Customer Challenges -- and How Customer Support Communities Can Solve Them This eBook provides details on why online customer support communities are effective at solving common customer service challenges....

Authority Leadership Marketing: Making Content the Cornerstone of Customer Engagement and Relevance Customer-centric content and authority leadership are critical to building brand trust, accelerating lead acquisition, and shortening...

Infographic: Lessons from the History of CRM Understand the development of CRM and where it's headed in this free infographic....

10 Ways to Measure Translation ROI How do you measure the value of translation? The ROI calculation depends on what matters most to your business....

Step by Step: Setting Up a Contact Center In-house contact centers are becoming more of a reality with the cloud. This can be a big win for all businesses who care about their...

Target Marketing Is packed with the latest know-how for the “go-getters” in the world of marketing....

CRM Comparison Chart Get the latest buyer data on 30 hosted and on-premise CRM solutions....

Your Guide To Pinterest By downloading this free guide, you agree to receive regular updates on the latest cool apps, product reviews, and giveaways from MakeUseOf....

Power Prospecting Sales Kit It’s not uncommon to lose focus on your pipeline--or funnel--and consistently filling it with new opportunities....

Online Brand Protection Guide: Key Steps for Protecting Your Brand and Domains Learn the four steps that comprise the ideal online brand protection strategy consisting of both technological and organizational programs....

The Salesforce User's Guide to the Right Metrics for Your Inside Sales Team Salesforce is a powerful tool, but to get the most out of it you need to understand the fundamental metrics that drive sales performance....

 
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